Returns + Exchanges

Returns Policy

We understand that returns may sometimes be necessary, and we strive to make the process as easy as possible for you.

To initiate a return, please contact our support team through our Contact Us page within 180 days of receiving your product. For a quicker resolution, kindly include the following information:

• Name on the order
• Order number
• Detailed description of the issue
• Photos showing the problem
• Preference for a replacement or refund

Please note that we are not responsible for customer errors such as spelling or grammatical mistakes, issues with original images, or ordering mistakes. We recommend carefully reviewing your order before completing your purchase.

For further details on our return policy, please refer to the information below.

Return Policy

We accept returns for non-sale items within 180 days of receiving your order. Items being returned must be in their original condition—unwashed, unworn, with tags attached, and accompanied by a sales receipt. Please ensure you follow these guidelines for returns:

Return Shipping:

• We offer free returns for damaged or defective products to ensure a smooth experience for our customers.

Return Cost: Free of charge

Returns Procedure:

Once you’ve contacted us at [email protected] and received an approved return address, please follow these steps:

1. Prepare Your Return Package: Include a printout of your purchase confirmation email along with all returned items.
2. Ship the Package: Use your local post office or a courier service to send the package to our warehouse. Please provide us with the tracking number from the courier or post office.
3. Confirmation: Once we receive your items, you will receive an email confirmation. We will notify you by email regarding the approval or denial of your refund request.

Need Help?

If you have any questions or need further assistance, please don’t hesitate to contact us. Customer satisfaction is our top priority, and we are committed to ensuring a smooth and positive experience. Feel free to reach out through our Contact Us page at any time.

Contact Information:

• Address: 17709 W Sherman Street, Goodyear, Arizona, 85338, United States of America
• Email: [email protected]
• Phone: +1 (218) 616-9698
• Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday